Clients Who Have Used Our Services
Following the completion of a two year database migration and business process alignment project we were faced with significant clean-up tasks and clunky work-arounds to support business processes not facilitated by standard system functionality.
David Zeidman joined the Help the Aged Central Database team, eight weeks post-launch on recommendation from Blackbaud's technical division in the US.
Since his arrival David has accelerated clean-up activity using his software and programming skills, developing a number of plug-in utilities to automate many of our key work-arounds and improve data processing efficiency, including a new import utility that checks for HtA’s own business rules.
David's Raiser's Edge system and VBA programming knowledge has proved substantial and his consultative style is relaxed but efficient. His pragmatic input has been invaluable in discussions on system expansion and he has become a valued (if temporary) member of the team.
Michelle de Souza, Head of Central Database Services
We were very pleased with David Zeidman’s work ethic, the completeness of his product delivery and the timeliness of his responses during the developement and testing phase of this engagement. We would not hesitate to engage him again when the need arises.
Michael O’Connor, Director of Development, IS
Whilst researching techniques to develop a Raiser’s Edge plug-in in-house we consistently came across Zeidman Development every time a forum question was answered. After initial contact it became quite clear that it was going to be far more economical to outsource the plug-in creation to Zeidman Development. Not only was it delivered within days, but they used methods we weren’t aware of which increased significantly its useability. Since implementation they have continued to answer our questions relating to our expansion of their original design which has been greatly appreciated. We couldn't be happier with the prompt delivery, quality of code and the continued support.
John Batistich, Director
Tommy’s, the Baby Charity
Tommy's migrated to The Raiser's Edge and needed to keep confidential Helpline call data separate from fundraising data while at the same time using The Raiser's Edge to track the names and addresses of callers to process their information requests. David Zeidman designed and implemented a new Helpline product that was not only a standalone application connecting to constituents and actions in The Raiser's Edge but also a screen from the constituent record in order to view call information.
David's solution was sophisticated yet easy to use and since it integrated so well it felt like just another part of The Raiser's Edge.
David's approach was very thorough and he presented us with different options at each step of the development process. Throughout the project we were kept informed of any issues or risks to the project ensuring we always knew how the project was progressing. David provided an extremely high level of service and we highly recommend him.
Matthew Burdock, Finance Director
World Jewish Relief
WJR was struggling to cope with the volume of financial transactions coming through our website at critical moments such as when we launched emergency appeals. We needed to get this financial and donor information onto Raiser’s Edge as quickly as possible with the minimum of manual intervention and David developed an Import Utility which enabled us to do this. New donor records are created, existing donor records are updated and financial information is brought directly into a Batch all in one simple, time efficient, process. David offered his advice and expertise at every step of the process with a refreshingly high level of professionalism.
Gill Bland, Head of Income and Supporter Services