Clients Who Have Used Our Services

AgeUK

Following the completion of a two year database migration and business process alignment project we were faced with significant clean-up tasks and clunky work-arounds to support business processes not facilitated by standard system functionality.

David Zeidman joined the Help the Aged Central Database team, eight weeks post-launch on recommendation from Blackbaud's technical division in the US.

Since his arrival David has accelerated clean-up activity using his software and programming skills, developing a number of plug-in utilities to automate many of our key work-arounds and improve data processing efficiency, including a new import utility that checks for HtA’s own business rules.

David's Raiser's Edge system and VBA programming knowledge has proved substantial and his consultative style is relaxed but efficient. His pragmatic input has been invaluable in discussions on system expansion and he has become a valued (if temporary) member of the team.

Michelle de Souza, Head of Central Database Services

Partners Healthcare

We were very pleased with David Zeidman’s work ethic, the completeness of his product delivery and the timeliness of his responses during the developement and testing phase of this engagement. We would not hesitate to engage him again when the need arises.

Michael O’Connor, Director of Development, IS

Potentiality

Whilst researching techniques to develop a Raiser’s Edge plug-in in-house we consistently came across Zeidman Development every time a forum question was answered. After initial contact it became quite clear that it was going to be far more economical to outsource the plug-in creation to Zeidman Development. Not only was it delivered within days, but they used methods we weren’t aware of which increased significantly its useability. Since implementation they have continued to answer our questions relating to our expansion of their original design which has been greatly appreciated. We couldn't be happier with the prompt delivery, quality of code and the continued support.

John Batistich, Director

Barnardo’s

David Zeidman has provided invaluable guidance and technical input in helping us to develop a detailed audit trail, consolidating code tables, key validation on fields such as email address, extending the use of mandatory fields and has advised on best use of the addressee/salutation fields.

He has built a sophisticated address validation process which will operate on the opening and closing of records, on import and with the use of batch.

David’s expertise allowed us to undertake a thorough review of Raisers Edge financial structures to ensure the long term use and information gained from Raisers Edge will be improved considerably.

He has customised a series of imports which has allowed us to automate the import of online registrations and automate the banking process for payslip and gift information for large events.

During his time here David has become a valued part of our team and his logical and practical approach to the work has produced excellent results.

Justine Cormack, Raisers Edge Team Leader

World Jewish Relief

WJR was struggling to cope with the volume of financial transactions coming through our website at critical moments such as when we launched emergency appeals. We needed to get this financial and donor information onto Raiser’s Edge as quickly as possible with the minimum of manual intervention and David developed an Import Utility which enabled us to do this. New donor records are created, existing donor records are updated and financial information is brought directly into a Batch all in one simple, time efficient, process. David offered his advice and expertise at every step of the process with a refreshingly high level of professionalism.

Gill Bland, Head of Income and Supporter Services