We have enlisted the help of Zeidman Development on a number of occasions to provide upgrades and maintenance work on our Raiser’s Edge and Netcommunity software. We have found them to be responsive, capable, efficient and knowledgeable, and they do not charge the earth for their services. In fact, I have been impressed by their business ethics as demonstrated by their billing us for the hours we use even if this comes in under their quote. Zeidman’s desire to work in partnership with us is evidenced by their culture of finding cost-effective solutions for the client, rather than doing work that doesn’t need to be done in order to make money.It has been a huge relief to find an alternative to Blackbaud that is both cost-effective and delivers what it promises in a timely fashion.