Thank you for your interest in working at Zeidman Development. We are actively recruiting for the following position:

 

Client Services

(temp to perm, flexible/part-time hours with possibility of full-time for the right candidate)

Location: London, NW7 

Open to flexible/remote working. As we have a large volume of US based clients, applicants on Eastern Standard Time will be considered.

 

Client Support

  • Acting as a first point of contact to clients and prospects
  • Responding to initial contact from warm leads (emails, calls and downloads from the website)
  • Supporting new clients with onboarding and on-going support
  • Handling Raiser’s Edge support queries and trouble shooting
  • Comfortable giving demos (usually remotely) of plug ins to potential clients

 

Product Knowledge

  • Must have good understanding and/or prior experience of using Raiser’s Edge
  • Ability to troubleshoot and handle queries within RE

 

Other

From time to time you may also be asked to

  • Test products prior to release
  • Anything else deemed reasonable within the role

 

Remuneration

TBD based on skills and experience

Strictly no agency recruiters please

 

If you would like to apply for this position, please email us at careers@zeidman.info with your CV and covering letter.