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Privacy Policy

Zeidman Development (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.zeidman.info) or use our software products and services (collectively, the “Services”).

Who We Are (Data Controller)

For the purposes of the UK and EU GDPR, Zeidman Development is the Data Controller of the personal data collected through this website.

  • Company Name: Zeidman Development
  • Contact Email: development@zeidman.info
  • Postal Address: 1st Floor Gallery Court, 28 Arcadia Avenue, London, N3 3FG

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

  • Information You Provide: Name, email address, phone number, and company name (e.g., when you create a Zeidzone account, fill out a contact form or request a demo).
  • Automated Collection: IP addresses, browser type, operating system, and your interactions with our website via cookies and tracking tools (e.g., Google Analytics).
  • Software Usage: When using our products we collect your environment id, environment name, legal entity name, and user id. We may process metadata required to facilitate the service, though the primary database remains under your control (see “Data Processor” section).

Legal Basis for Processing (UK & EU)

We only process your data when we have a legal basis to do so:

  • Consent: You have given us clear consent (e.g., subscribing to a newsletter).
  • Contract: Processing is necessary to provide the services you purchased.
  • Legitimate Interests: To improve our products, maintain security, and conduct B2B marketing (where permitted), provided these interests do not override your rights.
  • Legal Obligation: To comply with the law.

Cookies and Tracking

We use cookies to enhance your experience.

  • Essential Cookies: Required for the website to function.
  • Analytics Cookies: We use Google Analytics to understand visitor behavior.
  • Your Choice: You can manage cookie preferences through our “Cookie Settings” banner. Non-essential cookies are off by default until you opt-in.

Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party vendors who perform services for us (e.g., web hosting, email delivery).
  • Partners: Third-party vendors whose services we integrate with another
  • Legal Requirements: If required by law or to protect our rights.

International Data Transfers

As we operate globally, your data may be transferred to and processed in countries outside the UK, EEA, or Canada (e.g., the United States).

  • Safeguards: For transfers from the UK/EEA, we use Standard Contractual Clauses (SCCs) or rely on the UK Extension to the EU-U.S. Data Privacy Framework to ensure your data receives an equivalent level of protection.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.

  • Contact inquiries: Kept for 2 years after the last interaction.
  • Customer data: Kept for the duration of the contract plus [e.g., 6 years] for tax and legal purposes.

Your Privacy Rights

  • UK & EU Residents (GDPR): You have the right to access, correct, or delete your data; the right to data portability; the right to restrict or object to processing; and the right to withdraw consent at any time.
  • Canadian Residents (PIPEDA): You have the right to access the personal information we hold about you and to challenge the accuracy and completeness of that information.
  • California Residents (CCPA/CPRA): You have the right to know what personal information is collected, the right to delete it, and the right to opt-out of the “sharing” of your data for cross-contextual advertising. We do not sell personal data.

To exercise these rights, contact us at: development@zeidman.info

Data Security and Product-Specific Info

We maintain high standards of data security to protect the information processed by our software. For technical details on how each of our products handles security, please refer to our dedicated Data Security Policies.

You can find our full library of privacy and security resources at our Privacy & Security Site.

Zeidman Development as a “Data Processor” 

Our products are designed to ensure data remains within your controlled environment (e.g., Raiser’s Edge/Salesforce) as much as possible. When you use our software (e.g., Chimpegration or Importacular) to move data between your platforms (like Raiser’s Edge and Mailchimp), you are the Data Controller and we are the Data Processor. 

How to Complain

If you are unhappy with how we use your data, please contact us first. You also have the right to complain to a supervisory authority:

  • UK: Information Commissioner’s Office (ICO) – www.ico.org.uk
  • EU: Your local Data Protection Authority.
  • Canada: Office of the Privacy Commissioner of Canada.

Changes to this Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date.”

Effective Date :11 February 2026