We’ve used Audit Trail for the last year now and it’s been an invaluable tool, helping us identify weaknesses in our data entry processes. The Field Profile and Audit Standards functionality enables us to pin-point fields with incorrectly entered data (e.g. non-capitalised letters in First Name, incorrect email address and date-of-birth formats, etc.). By identifying users who make these entries we’ve been able to target our training and reinforce end-users confidence in using the Raiser’s Edge.
