This is an exceptional tool that the Raiser’s Edge was missing. The impact of Audit Trail for end users of RE was instant; complaints and requests to IT dropped dramatically and users felt empowered to correct issues with data themselves, now they could easily identify entry point and see all areas affected by a change. The longer term benefits can be found in the insights the data collected gives us. After creating an analysis model to give senior management a better view of our findings, we made some important changes to how we manage our data. This is a benefit that will grow year-on-year as we collect more data and the findings of which I presented at BBCon 2013 with David Zeidman.
