Export allows you to add and update Mailchimp records in your audiences. There are two different options for exporting constituent details from your CRM:
- Ad hoc, (one off) – manually triggered
- Scheduled – Set up a specific day and time for constituents to be added and updated on Mailchimp
Add a New Export Process
From the dashboard click on the plus symbol in the bottom right hand corner and select ‘Export to Mailchimp’
![](https://www.zeidman.info/wp-content/uploads/2020/07/Screenshot-2020-07-22-at-11.20.11-1.png)
Then select ‘New’, or ‘Copy From’ to duplicate an existing process for editing
![](https://www.zeidman.info/wp-content/uploads/2019/02/export-screen.png)
Give your export a name and choose either a one-off, or a regular scheduled export.
![](https://www.zeidman.info/wp-content/uploads/2019/02/Screenshot-2019-02-26-at-14.24.40-1024x328.png)
Follow instructions for the appropriate process below:
Note
You can use Export to resubscribe a user to an audience, but only if the user was unsubscribed by an admin function. You cannot resubscribe a user who has unsubscribed themselves from your Audience.
Edit an Existing Process
- From the homepage click on the plus symbol in the bottom right hand corner (as above) and select ‘Edit’
- Click on the drop-down menu and select the process you wish to change.
- Click ‘OK’ and make any changes you require.
- Click ‘Done’ on the final tab to save your changes. Please note: if this is an ad hoc process clicking ‘done’ will also run the process.
You can see any existing templates and their status by going to the ‘Settings‘ area.