Export allows you to add and update Mailchimp records in your audiences. There are two different types of Export:
- Regular Export – this allows you to add AND update records in Mailchimp
- Group Export – this allows you to add existing contacts in Mailchimp to Groups, based on a cons code, solicit code, custom field or consent record
You can set the export to run as:
- Ad hoc, (one off) – manually triggered
- Scheduled – Set up a specific day and time for constituents to be added and updated on Mailchimp
Add a New Export Process
From the dashboard select ‘Export to Mailchimp’ from the left menu bar

Select either a Regular or Group Export, then select ‘New’, or ‘Copy From’ to duplicate an existing process for editing

Give your export a name and choose either a one-off, or a regular scheduled export.

Follow instructions for the appropriate process below:
Notes
You can use Export to resubscribe a user to an audience, but only if the user was unsubscribed by an admin function. You cannot resubscribe a user who has unsubscribed themselves from your Audience.
If you wish to add a constituent to a group in Mailchimp you must first add them to the Audience.
Edit an Existing Process
- From the homepage select the process in the left menu bar (as above) and select ‘Edit’
- Click on the drop-down menu and select the process you wish to change.
- Click ‘OK’ and make any changes you require.
- Click ‘Done’ on the final tab to save your changes. Please note: if this is an ad hoc process clicking ‘done’ will also run the process.
Copy a Process
- From the homepage select the process in the left menu bar (as above) and select ‘Copy’
- Click on the drop-down menu and select the process you wish to copy.
- Click ‘OK’. The default name will be ‘copy of [name of process], you can change this and anything else you choose within the template.
- Click ‘Done’ on the final tab to save your changes. Please note: if this is an ad hoc process clicking ‘done’ will also run the process.
You can see any existing templates and their status by going to the ‘Manage Templates‘ area.