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User Guides

  • Chimpegration Classic User Guide

    • Overview
    • Installation
    • Set Up
    • Export
      • Export - Audience
      • Export - Groups and Tags
      • Export - GDPR
      • Export - Email
      • Export - Mapping
      • Export - Process
    • Manage Campaign Results
      • Manage - Retrieval
      • Manage - Record Matching
      • Manage - Activity
      • Manage - Process
      • Manage - Scheduler
    • Import from Mailchimp
      • Import - Audience/Segment
      • Import - Mapping
      • Import - Groups
      • Import - Settings
      • Import - Run
      • Import - Review and Process
    • Synchronize Raiser's Edge and Mailchimp
      • Synch - Audience
      • Synch - Mapping
      • Synch - Groups
      • Synch - Settings
      • Synch - Business Settings
      • Synch - Spouse Settings
      • Synch - Run
      • Synch - Review and Process
    • Removing Constituents from an Audience
    • Synchronize Relationships between Raiser's Edge and Mailchim...
    • Automation Export

    View Details
  • Chimpegration User Guide

    • Product Guide Overview
    • Overview Screen
      • Cancelling a Process
      • View Results
      • Notifications
    • Chimpegration View
    • Mailchimp Data Update
      • Creating an Ad Hoc (one off) Standard Update
      • Creating a Scheduled Update
      • Update Groups in Mailchimp
    • Raiser's Edge Data Update
      • Creating an Ad Hoc (one off) Standard Update
      • Creating a Scheduled Update
      • Creating a Realtime Update
      • Group Update
    • Add a Campaign Management Process
      • Adding an ad hoc (one off) process
      • Adding a scheduled process
      • Adding a realtime process
      • Campaign Management Options
      • Processing Options
    • Remove Subscribers
      • Remove Subscribers Process
    • Template Manager
    • Insights
    • Settings
      • Authorisation
      • Defaults (Email and Campaign Setup)
      • Email & Billing Notifications
      • Creating Additional 'Chimpegration View' Users
      • Billing

    View Details
  • Importacular User Guide

    • Importacular: An Overview
    • Installation and Activation
      • Self hosted or third party hosting
      • Hosted by Blackbaud
    • Settings
      • Application Settings
      • Default Criteria Settings
      • Data Source Settings
      • Security Settings
      • Managing Templates
    • Step 1 - Data Selection
    • Step 2 - Template Selection
      • Export and Anonymise Data tool
    • Step 4 - Validating and Importing
      • Validation
      • Importing
    • Step 3 - Review Data Prior to Import
      • Action to Take
      • Matches
      • Match to Grid
      • Match Settings
      • Filtering and globally updating the grid
      • Viewing and Editing Values
    • Tips for A Good Import
    • Building Your Mapping Templates - Getting Started
      • Required Fields
      • Field Settings
      • Working with a Default Template
      • Acceptable Date Formats
      • Cloning a Mapping
      • Raiser's Edge Data Clean Up Tools
    • Data Transformations
      • Match Types
      • Replace Types
      • Additional Transformation Fields
      • Organisation Transformations
      • Import/Export Transformations
      • Global Transformations

    View Details
  • Audit Trail User Guide

    • Login
    • Usage
      • Viewer
      • Search and Filter Results
      • Revert Changes
      • Configuration
      • Download Change Log
      • Audit Trail View Custom Tiles
      • Baseline data
    • List of Audited Fields
    • Audit Trail Configuration

    View Details
  • Audit Trail Set-up

    • Create a ZeidZone Account
    • Raiser's Edge NXT Setup
      • Audit Trail User
    • Cloud Provider Set-up
    • AWS set-up
      • AWS Non-profit credits
      • Setting up an AWS User
      • IAM (Identity and Access Management) Users
      • Permissions Needed
      • Creating a user and attaching the policies
    • Azure set-up
      • Azure grants for non-profits
      • Azure user
    • Audit Trail Configuration
      • Authenticate AWS
      • Authenticate Azure
      • Best Practice Options
      • Advanced Options
    • NXT Tile set-up

    View Details
  • Chimpegration for Salesforce User Guide

    • Overview
    • Mailchimp Data Update
      • Creating an Ad Hoc (one off) Mailchimp Data Update
      • Creating a Scheduled Update to Mailchimp*
    • Salesforce Update Process
      • Creating an Ad Hoc (one off) Salesforce Data Update
      • Creating a Scheduled Salesforce Update
      • Creating a Realtime Salesforce Update
    • Campaign Management Process
      • Adding an ad hoc (one off) process
      • Adding a scheduled process
      • Adding a realtime process
    • View Results Report*
    • Template Manager
    • Authentication
    • User Management
    • Settings*
      • Settings*
      • Billing*
      • Billing Notifications*
    • Getting Started
      • Fields to Review or Create
      • Trial Recommendations

    View Details
  • Export for Importacular

    • Export for Importacular
    • Export Step 1 - Create Export (in the Raiser's Edge)
    • Export Step 2 - Data Selection
    • Export Step 3 - Export mapping (by Data Source)
      • Export Mapping - EveryAction
      • Export Mapping – Dotdigital
    • Export Step 4 - Run the Export
    • Export Summary

    View Details
  • The Mergician User Guide

    • Overview
    • Installation
      • Should I run the server installation?
      • Server Installation
      • Client Installation
    • Key Steps to Getting Started - An Overview
    • Optionally Run the Duplicate Constituent Report
    • Create a Global Merge File
      • Using the built in Raiser's Edge Duplicate Settings
      • Using the simple dedupe by email
      • Using the IDLookup Criteria sets
      • Continue Here Using Any of the Methods Above
      • Using your own merge file
      • Perform the merge
    • Appendix A - Working with Criteria Sets
    • Creating a Criteria Set
    • Editing First Name and Address Line Equivalents
      • Address Equivalents
      • Restore Default Equivalent Addresses
      • First Name Equivalents
      • Restore Default Equivalent First Names

    View Details
Documentation Search
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